2021 PPS INTEGRATED REPORT

23 | Human capital management: our people PPS Integrated Report 2021 PPS Training Academy PPS is committed to constantly investing in the development of our people, and we do this through our dedicated PPS Training Academy. In 2020, we launched a “lockdown curriculum” and encouraged staff to take up skills and development programmes that were made available to them online. Uptake was high and staff not only signed up for courses within their skills areas but within more general subject areas such as interpersonal and business skills. Some of these offered invaluable new skills designed to build robustness and reliance in the face of change. The lockdown curriculum continued in 2021. On a practical level, the Academy launched a dedicated digital literacy programme called “Race to 150” in 2021. The programme was specifically designed to assist staff members to develop the skills they need to interact effectively in a digitalised world. The Academy also started offering courses and interventions for members and intermediaries, which are designed to help them deal with the stresses and challenges they may be facing in their own practices and businesses. Many of these are accredited and offer members the opportunity to earn mandatory continuing professional development (CPD) points. In 2019, the Academy was ranked as one of the Top 125 training institutions in the world in the Global Training Organisations Competition. In 2021, we made it to the illustrious Top 100. Staying competitive through people We remain committed to transformation and employment equity and have plans in place to continue on our road to being an inclusive organisation. Finally, we have revisited our rewards and recognitions programme to take new ways of working and new market realities into account. We now have a Groupwide annual recognition awards programme that celebrates the top performers in the organisation.

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