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The PPS people strategy is aimed at attracting,

developing and retaining select employees capable

of delivering our member value proposition (MVP).

We require our employees to be as professional as the

members they serve.

The PPS employee value proposition (EVP) defines our

promise to prospective and current employees. It is the

value provided by the organisation in return for the

HUMAN CAPITAL

OVERVIEW

skills, capabilities and experience an employee brings

to the Group. It outlines the organisation’s intention

of creating a professional working environment that

supports the delivery of superior member service.

The EVP gives life to the principles of the culture that the

organisation seeks to build for its employees. A strong

EVP and a motivated and engaged workforce support

a strong MVP.

HUMAN RESOURCES STATISTICS 2018

Below is a breakdown of PPS employees according to some of the Department of Labour criteria, juxtaposed

next to the previous year’s figures:

Employment equity statistics

2018

2017 2018 (%) 2017 (%)

African, Coloured and Indian

992

941

72

71

White

375

375

27

28

Foreign

16

18

1

1

Total

1 383

1 334

100

100

Gender breakdown

2018

2017 2018 (%) 2017 (%)

Male

493

478

36

36

Female

890

856

64

64

Total

1 383

1 334

100

100

PERFORMANCE

Continuous improvement to the performance

management methodology at PPS led to the

implementation of a revised performance scorecard

and rating scale in early 2018.

Workshops were held to train staff on updated

performance management practices.

The Culture Journey

Senior leadership met regularly to envisage a desired

PPS culture of the future focused on

results

,

caring

and

learning

. Our vision for the future is framed around

brand leadership

, a brand that both members and

staff aspire to be part of.

Brand leadership

As a result, we have rolled out our flagship learning

solution for 2018 and 2019 titled Brand Leadership, an

immersion designed to mobilise our Vision 2022. This

two-day learning immersion will be delivered to the

entire organisation by the end of 2019. We commenced

with the design of the programme in January 2018 and

delivered the first session in June 2018 to the PPS

Executive team. The personalisation of Group strategy,

using an IT-based simulation, is a game changer in our

culture journey. Over and above its strategic alignment,

it also has a direct impact on critical skills required for

the future such as complex problem-solving, systems

thinking, decision-making, emotional intelligence

and collaboration.

Job Architecture

For most of our history, and in line with most

organisations, PPS had a more hierarchically-managed

structure. However, to be able to compete today,

organisations need to be more flat, nimble and structure

needs to be fluid and adaptive. We have responded to

this evolving world. PPS has become an organisation

with a more collaborative culture, more agile,

comfortable with continuous change, more flat in

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