Follow the easy steps below to get your claim processed fast and efficiently:
1. FILL IN THE CLAIM FORMS
Claims for benefits in terms of the PPS Provider Policy should be submitted as soon as possible after the occurrence of the event that gave rise to the claim in order to ensure efficient claims processing. Claims will only be assessed for the period which you are claiming as reflected in the Declaration by Member form. Claims for future dates will only be assessed up to the date the Declaration by Member form is signed.For on-going claims, claim forms should be submitted on a monthly basis, signed and submitted on the 25th of each month. Click on the relevant benefit tab on the left menu for the claim forms.
2. SUBMIT DOCUMENTS
You will need to submit all the requested claim forms and supporting documents to email@example.com. To assist you, please refer to the FAQ's or the relevant benefit tab on the left menu.
3.WE'LL CONTACT YOU TO NOTIFY YOU OF THE OUTCOME OF YOUR CLAIM
FOR CLAIMS CALL: 011 644 4300
In the event of any claim, call 0860 777 784 to report the claim
Sickness, Life and Disability