2020 INTEGRATED REPORT

ABOUT OUR INTE GRA TED REPORT SCOPE AND BOUNDARY Our integrated report for 2020 is a report on the performance of the PPS Holdings Trust and its subsidiaries for the 12 months ended 31 December 2020. It is intended for the information of our members and includes reporting on relevant events that have occurred between year end and publication. The report deals with the Group’s strategy, operations and performance, touching on issues such as our approach to sustainability, value creation, innovation and service delivery. We aim to give a comprehensive and balanced view of both our financial and non- financial performance in South Africa and Namibia, as well as to provide accessible information about strategy, operational management, efficiency, quality, corporate governance, accountability and corporate social responsibility. The information provided complies with all relevant legislation and regulations. DISCLOSURE AND ASSURANCE The Group’s executive and management have aimed to achieve the highest standard of disclosure in this report and to provide meaningful, accurate, complete, transparent and balanced information. The PPS Holdings Trust Board of Trustees (the Board), together with its committees and management, was closely involved in finalising all disclosures and assumes responsibility for the information they contain. The annual financial statements were prepared in accordance with International Financial Reporting Standards and were independently assured by PwC South Africa. The non-financial information contained in the report has not been independently assured. BOARD RESPONSIBILITY The PPS Integrated Report 2020 was approved by the Board on 25 March 2021. The Board acknowledges its responsibility for ensuring the accuracy of all information supplied and has applied its collective expertise to the preparation of the report. In the Board’s opinion, this report addresses all issues material to members and presents a holistic view of the Group’s performance in 2020. FORWARD-LOOKING STATEMENTS Some of the remarks contained in this report are forward-looking statements and should not be considered as guarantees or predictions of future performance. Like all other businesses, we face risks and other factors beyond our control, which may impact on our performance in 2021 and beyond. 2 | PPS INTEGRATED REPORT 2020