2020 INTEGRATED REPORT

CHAIRMAN’S STATEMENT “In 2020, PPS weathered one of the most significant storms in its 80-year history due to a robust and flexible business model based on mutuality. This gave us the solid foundation we needed to support our members in a time of unprecedented crisis, offer job security to our staff, assist our distribution channels, and still deliver on our mission. As in previous times of crisis, our commitment to mutuality has more than proven its value.” Dr Sybil Seoka Chairman: PPS Holdings Trust Board 36 | PPS INTEGRATED REPORT 2020