2020 INTEGRATED REPORT

HUMAN CAPITAL (CONTINUED) PPS is also a young and vibrant organisation, with 44% of our staff being under the age of 35. This means that the organisation benefits from fresh thinking and innovative ways of solving problems. 50 6 38 Age Group Breakdown (%) 6 2020 0 – 11 Months 1 – 5 Yrs 6 – 15 Yrs 16 – 25 Yrs 26+ Yrs 47 34 3 1 15 Tenure of PPS Sta (%) 2020 21 – 25 Yrs 26 – 35 Yrs 36 – 55 Yrs 56+ Yrs 32.2 15.7 4.5 40.5 Age Group Breakdown (%) 6.9 0.1 2019 0 – 11 Months 1 – 5 Yrs 6 – 15 Yrs 16 – 25 Yrs 26+ Yrs 47 34 3 1 15 Tenure of PPS Sta (%) 2020 In line with its youthful staff profile, two-thirds of employees have been with the organisation for five years or less. A considerable number nevertheless have much longer tenure, balancing youth and innovation with skills, experience and rich institutional knowledge. We celebrate employees who have been with the company for longer terms, and believe that older staff have much to contribute. PPS TRAINING ACADEMY In line with our value of embracing learning and curiosity, PPS is committed to constantly investing in the development of our people – be it our employees, or business partners, or even our members. We do this through our dedicated PPS Training Academy. In 2020, while working from home, we swiftly launched a ‘lockdown curriculum’ and encouraged staff and external partners to take up the online skills and development programmes available to them through the PPS Academy. Uptake of courses was high as people embraced new learning in the lockdown environment. The PPS Young Leadership Forum, a 12-month programme for a select group of employees under the age of 35, continued in 2020. This forum, which was launched in 2019, provides training and development for future business leaders. Twelve PPS employees were selected to participate in this programme and they engage in solving a range of different business challenges. 20 | PPS INTEGRATED REPORT 2020