2020 INTEGRATED REPORT

CONTENTS PPS provides its readers with the option of either viewing the integrated annual report in an interactive online format, which can be printed, or visiting the Group’s dedicated integrated reporting site at www.pps.co.za. For video content, including the interviewwith Group Chief Executive Officer, Izak Smit, please visit the dedicated integrated reporting site at www.pps.co.za. Feedback from all stakeholders is most welcome. Please use the Contact Us tab on the PPS website should you wish to provide input for future reports. PPS is a licensed insurer and authorised Financial Services Provider. ABBREVIATIONS AI – Artificial Intelligence ASE – Advisory Services and Enablement EVP – Employee Value Proposition FSP – Financial Services Provider MPS – Medical Protection Society MVP – Member Value Proposition PPE – Personal Protective Equipment PPSHA – PPS Healthcare Administrators PPSI – PPS Investments S 3 – Specialist Support Services YEARS OF SHARING SUCCESS