2020 INTEGRATED REPORT

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) for the year ended 31 December 2020 Compliance ~ Monitors and reports on compliance with legislative and regulatory requirements; ~ Monitors that systems and controls are in place to ensure that the Group's exposure to legal and/or regulatory risk is minimised; ~ Employs a risk based compliance monitoring plan/risk matrix; ~ Keep a record of all monitoring and other activities conducted; ~ Manages the Group's relationship with its regulators; ~ Evaluates the impact of forthcoming legislative regulatory changes and provides advice on required processes and controls enhancements and the adequacy of the proposed controls; ~ Reports to Group Risk Committee on the status of compliance of the Group; ~ Operates in accordance with an approved Compliance Plan; ~ Assists with implementing procedures for reporting compliance breaches; ~ Ensure effective compliance training programmes are established. Internal audit ~ Provides independent and objective assurance on, and evaluation of, the overall effectiveness of the Group’s systems of internal financial control; ~ Develops a risk based annual audit plan based on a three-year testing rotation of the control environment for review at the Group Risk Committee and approval at the Group Audit Committee; ~ Provides an independent assessment of the effectiveness of management’s implementation of the PPS Group Enterprise Risk Management Framework to the Group Risk Committee. 36.2 Insurance product risk management General The Group issues contracts that transfer significant insurance risk. This section summarises these risks and the way the Group manages them. The risk under any one insurance contract is the uncertainty surrounding the timing and amount of the claim resulting from the insured event. By the very nature of an insurance contract, this risk is random and therefore unpredictable. The table below provides an overview of the types of products and the terms and conditions of life insurance contracts written by the Group: Type of contract Terms and conditions Sickness and permanent incapacity benefit (PPS Provider Policy) The PPS Provider Policy offers a variety of sickness and incapacity benefit options. The premiums for these benefits are level or age-rated premiums and are payable monthly. However, premiums are level for the old unit of benefit product. Premium rates and benefits are not guaranteed and may be revised at the discretion of the insurer. These benefits entitle a policyholder to claim for periods of sickness and incapacity. The amount of cover obtainable is limited by the applicant’s annual gross professional income and maximum limits applied by the Company. The sickness benefit continues as long as the member continues to practice their occupation. The sickness and incapacity benefits are non-DPF benefits. 36. MANAGEMENT OF RISKS (continued) 36.1 General (continued) 182 | PPS INTEGRATED REPORT 2020

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