2020 INTEGRATED REPORT

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) for the year ended 31 December 2020 25. NET INSURANCE BENEFITS AND CLAIMS Group 2020 2019 R’m R’m Gross Long-term insurance contracts with and without DPF – Individual sickness and incapacity benefits: Current year 1 712 1 391 – Individual sickness and incapacity benefits: Arising from prior year 149 51 – Group non-DPF component of death benefits 1 267 716 – Individual DPF component of death, retirement and resignation benefits 1 596 1 456 Short-term insurance contracts – Personal lines 89 119 – Commercial lines 4 9 – Professional indemnity 24 7 Total gross insurance benefits and claims 4 841 3 749 Reinsurance recoveries Long-term insurance contracts with and without DPF – Individual sickness and incapacity benefits (124) (104) – Death benefits (335) (150) Short-term insurance contracts – Personal lines – (1) – Professional indemnity (22) (5) Total reinsurance recoveries (481) (260) Total net insurance benefits and claims 4 360 3 489 170 | PPS INTEGRATED REPORT 2020