2020 INTEGRATED REPORT

13.2 Short-Term insurance policyholder liabilities Group 2020 2019 Gross Re- insurance Net Gross Re- insurance Net R’m R’m R’m R’m R’m R’m Notified claims 17 1 16 13 1 12 Incurred but not reported 14 6 8 8 – 8 Unearned premiums 8 6 2 1 – 1 Liabilities at beginning of the year 39 13 26 22 1 21 Movement in insurance policy liabilities: – Notified claims 5 6 (1) 4 0.3 4 – Incurred but not reported 14 13 1 6 5 0.6 Movement in unearned premiums 6 6 0.4 7 6 0.4 Total movement in insurance policy liabilities 25 25 0.2 17 12 5 Notified claims 22 7 15 17 1 16 Incurred but not reported 28 19 9 14 6 8 Unearned premiums 14 12 2 8 6 2 Liabilities at end of the year 64 38 26 39 13 26 Current 64 38 26 39 13 26 Group 2020 2019 R’m R’m Claims and loss adjustment expenses developed as follows: Notified claims 16 12 Incurred but not reported 8 8 Total at beginning of the year 24 20 Increase in liabilities – arising from current year claims settled 120 162 – movement in insurance liabilities and current year claims (120) (158) Notified claims and incurred but not reported liabilities at end of the year 24 24 Notified claims 15 16 Incurred but not reported 9 8 Total 24 24 Unearned premiums is developed as follows: Total at the beginning of the year 2 1 Charged to the Statement of Comprehensive Income 0.4 0.4 Unearned premiums liabilities at end of the year 2 2 PPS INTEGRATED REPORT 2020 | 161

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