As PPS Group continues to grow, the emphasis continues to be around ensuring that our people have the competencies and capabilities required to support the future growth of the business. We also want to make sure that PPS has a compelling Employee Value Proposition (EVP) that attracts and retains the talent required by the business.
In 2016 we started the process of developing an EVP statement, defining core standards that will be applicable as a prerequisite for all business areas and subsidiaries and an implementation framework to ensure delivery against the EVP.
The purpose of the group EVP statement is to define the PPS’ people promise to prospective and current employees. The statement will outline the organisation’s intention to attract and retain a professional workforce and to create a professional working environment that will enable the workforce to deliver the Member Value Proposition (MVP) to our members. An EVP Framework has been recommended to structure the development of various components of the EVP and is made up of EVP levers that contain EVP lever statement definitions. The EVP levers have been reviewed. EVP lever statement definitions will now be finalised and in turn will be developed into core standards which are to be applied consistently throughout the organisation.
Some draft EVP statement options have been crafted and sent to key business stakeholders for review, comment and approval. These have been derived from insights gained through the various internal engagements, as well as external benchmarked sources. The following underlying concepts from the MVP were considered:
Recent research by Francois du Plessis (inavit iQ); Clarissa Muir (University of Johannesburg); and Dr. Anton Verwey (inavit iQ) titled “The Future Proof Organisation” – March 2016, reveals that “The customer experience and the employee experience are becoming more and more intertwined, to the point where the one cannot exist without the other. The employee experience (internal brand) is a key determinant of the customer experience”. It is our priority therefore, to focus on ensuring that our EVP levers ensure improved employee engagement and improved employee experience.